Blue Tabi LLC
Veira’s Vocab Support
We’re here to help you keep your daily word practice moving.
Email supportFor the fastest help, include your device model, iOS version, and a brief description of the problem.
Try this first
- Check that your device has an internet connection.
- Close and reopen Veira’s Vocab.
- Verify that notification permissions are enabled in iOS Settings if reminders are missing.
- Install the latest available version of the app.
Frequently asked questions
Helpful answers
The daily word is not loading.
Check your connection, then close and reopen the app. The daily word is created on a schedule; if it is still unavailable, please try again shortly.
I cannot submit my sentence.
Use today’s word in a complete, original sentence and try again. An accepted sentence is limited to one final submission per day. If the app shows a revision message, update your sentence and resubmit.
Pronunciation audio is not playing.
Check your device volume and internet connection, then reopen the app. Some daily words may not have an audio source available.
Notifications are not arriving.
Open the app’s Profile settings and check your reminder choices. Then verify that notifications are allowed for Veira’s Vocab in iOS Settings. Notifications are optional and may be affected by Focus or system delivery settings.
I need to change my display name.
Open Profile in the app and choose Edit display name. The name must meet the app’s formatting requirements before it can be saved.
My submission history is missing.
Confirm that you are connected to the internet, then reopen the app. History is connected to the anonymous account on that installation; reinstalling or clearing app data can create a new anonymous account.
How do I request account or data deletion?
Email purplestamp3@gmail.com with your request. We may ask for information needed to locate and verify the relevant app data.
Still need help?
Email Blue Tabi LLC and we’ll review your message.
purplestamp3@gmail.com